If you need an interpreter you must tell the receptionist when you make the appointment. Tell the staff which language you speak and they will make a note on your booking and staff at Extended Access service will try and arrange an interpreter for you to attend your consultation with our clinician or get an interpreter on the phone. It is important that you and the doctor understand each other so that he/she can make an accurate diagnosis of your problem.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

england EnglishUrdu Urdu
albania Albanianindia Hindi
egypt Arabiclithuania Lithuanian
bulgaria Bulgarianpoland Polish
china Chinese (Cantonese)portugal Portuguese
china Chinese (Mandarin)spain Spanish
russia RussianFrench French
Turkish TurkishPunjabi Punjabi
Gujerati GujeratiSomali Somali
Croatian CroatianBengali Bengali
Iran Farsi
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